Receive your deliveries right first time
In partnership with DPD, Helapet customers now have the opportunity to receive advanced notification of forthcoming deliveries, supporting successful first-time receipt of essential products. Nominated delivery contacts will receive personalised text messages and emails advising them of a Helapet delivery.
We understand that our customers need their products arriving on time and to the right location. This is why our notifications will include delivery dates, times and location, with additional facilities allowing customers to track shipments and even amend the delivery schedule.
How does it work?
Nominate a contact
Nominate an appropriate contact to receive delivery notifications. This can include a mobile number and/or email address. Contacts can be updated as regularly as required.
Shipped
Once parcel has been despatched, the delivery contact will receive a notification informing them of the delivery date and provide options to reschedule.
Ready for delivery
Once the parcel is out for delivery, the delivery contact will receive additional notification with a delivery time to within a 1 hour window.
How do I opt-in?
To become part of this service, simply click here and fill in your delivery contact details online. Or email deliveries@helapet.co.uk with your Full Name | Organisation | Mobile Phone Number | Email Address
This is a completely free, complimentary service for all Helapet customers. If you have a specific question, please contact our front desk on 01582 501980.
Jun 2016
