2024 Product Catalogue Out Now! View and Download Our New 2024-25 Product Catalogue   Click here...
☰ show menu ☰ hide menu
  Helapet › Putting The Customer First


  • Use of lean methodologies to reduce waste and increase value to our customer
  • Encourage innovation to meet changing customer requirements
  • Effective supply chain management to ensure timely delivery of our products


  • A shared vision, mission and values
  • Use cross training to improve flexibility and heighten job satisfaction
  • Embrace diversity, working together and being respectful
  • Supportive of new ideas


  • Trained to be sensitive to customers wants and needs
  • Providing high quality customer experience and foster positive long term relationships
  • Use customer insights to inform our future strategies


  • We aim to achieve same day despatch on all orders received before 3pm to maintain customer satisfaction
  • Investment in new customer communication and delivery notification tools
  • Effective inventory management to maximise stock availability

Continuous Improvement

  • Promote continuous improvement and empower staff to strive for excellence in everything we do
  • Investment in new technologies and staff training to help improve processes across the organisation
  • Constant review and feedback to inform further improvement opportunities


  • Develop sustainable goals that help both us and our customers to reduce environmental impact
  • Commitment to reducing waste and harmful emissions
  • Explore new sustainable technologies and energy sources
  • Sourcing environmentally friendly partners with similar values

Your Opinion Matters to Us!

We invite you to take our short survey and let us know what you think of our service

Your Feedback Matters

Helapet Ltd
t: 0800 0 328 428 / +44 (0)1582 501 980  •  f: +44 (0)1582 475 297  •  e: sales@helapet.co.uk
Lister House, Blackburn Road, Houghton Regis, Bedfordshire, LU5 5BQ, United Kingdom

Webmaster: AnnWebCom
back to top