Advanced Delivery Notification Service

We understand that our customers need their products arriving on time and at the right location.

This is why Helapet offer a free text and email notification service, giving you the date, time and location of every delivery with options to amend the schedule to suit your availability.

How does it work?

Nominate a contact

Nominate an appropriate contact to receive delivery notifications. This can include a mobile number and/or email address. Contacts can be updated as regularly as required.

Shipped

Once parcel has been despatched, the delivery contact will receive a notification informing them of the delivery date and provide options to reschedule.

Ready for delivery

Once the parcel is out for delivery, the delivery contact will receive additional notification with a delivery time to within a 1 hour window.

Text & Email

Delivery notifications can arrive via text, email or both. Accurately track your delivery and see your final 15 minute time slot.

What do I need to do?

To become part of this service, please complete the following form, to nominate a delivery contact for your company / organisation*